PRIVACY POLICY

This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed.

Please read the following carefully to understand how I will treat and regard your personal data.

A. COLLATION OF INFORMATION

1. Information that you provide by filling in forms on my website which includes requesting further services.

2. If you contact me by letter or email, records of the correspondence may be kept.

3. I may ask you to complete surveys although you do not have to respond to them.

4. Details of transactions you may carry out through my site and of the fulfilment and administration of your orders.

5. Details of your visits to my site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for my own billing purposes or otherwise and the resources that you access and use.

B. WHERE I STORE YOUR PERSONAL DATA

1. Personal data that I collect from you via any contact forms or orders placed through my site will either be sent securely to my email address or will be stored on my servers inside the European Economic Area (“EEA”).

2. By submitting your personal data, you agree to this transfer, storing or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

C. USES MADE OF THE INFORMATION

1. To provide you with information, products or services that you request from me or which I feel may interest you, where you have consented to be contacted for such purposes.

2. To carry out my obligations arising from any contracts entered into between you and me.

3. To allow you to participate in interactive features of my service, when you choose to do so.

4. To notify you about changes to my service.

If you are an existing client, I will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.

D. DISCLOSURE OF YOUR INFORMATION

1. I may disclose your personal information to third parties:

A. If I am under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply my terms of use; or

B. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

2. I will not process your personal data for marketing purposes. My site may, from time to time, contain links to and from the websites of my partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

E. IP ADDRESSES AND COOKIES

1. I may collect information about your computer, including where available your IP address, operating system and browser type, for statistical purposes, and I may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help me to improve my site and to deliver a better and more personalised service. They enable me:

a) To estimate my audience size and usage pattern;

b) To store information about your preferences, and so allow me to customise my site according to your individual interests;

c) To potentially recognise you when you return to my site.

2. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of my site. Unless you have adjusted your browser setting so that it will refuse cookies, my system will issue cookies when you log on to my site.

F. CHANGES TO OUR PRIVACY POLICY

Any changes I may make to my privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
 
I offer counselling near Auchterarder and within easy reach of Aberuthven, Muthill, Crieff, Comrie, Muckhart, Dollar, Perth, Stirling, Dunblane and Bridge of Allan areas.

Lighthouse Counselling Scotland adheres to the new General Data Protection Regulations (2018) which protects your privacy and rights to confidentiality. Full details of my Privacy Policy can be found here.


All Lighthouse photographs © Ian Cowe